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'The #1 Fake Travel Guide on Amazon'
Just when you thought you'd found trustworthy travel advice ...
In Morocco, lives upended, but goals remain
Last week, Arnie Weissmann posted about an ambitious travel industry effort to assist young girls to get an education in...
How Explora Journeys is fashioning itself for resort vacationers
Providing a luxury land-like product "that just so happens to be at sea" is key for attracting the next generation of...
Exploring Marchay's membership model
The New York-based "luxury travel club and community" has about 250 members and plans to grow largely through referrals.
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Legal Briefs
NDC is wanting, but there's no avoiding it
According to the IATA website, there are over 100 airlines that are NDC-certified by IATA. Legally you are free to decline to...
Whose booking is it anyway?
IC contracts should cover what happens to bookings if they leave.
Five elements to required disclosures
When you need to disclose information to clients, here are five things to consider.
Why travel agencies need errors and omissions coverage
While an E&O insurance policy rarely pays for what goes wrong, it does cover your legal fees when you are sued by a client even...
Advice from ChatGPT is advice from you
Tread carefully if you use ChatGPT to generate information for your clients.
Diving deeper into AA's addendum
Let's dig into American Airlines' addendum and what it means for travel agents.
Beware potentially unprofitable agency sale
If you're selling an agency with a profit earnout, be sure to protect yourself.
Nasty surprises in AA's addendum
The document contains a bunch of surprises -- all bad -- for all agencies that issue airline tickets. Corporate agencies, or...
An IC stole from clients. Now what?
Legally, you are not liable for the acts or omissions of your independent contractors. Nevertheless, here are four steps that...
This is why cash is not always king
Here are some steps you must take if a client pays with a large amount of cash.
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