2022 sales: $5 billion
Previous ranking: 9
Employees: 3,040 full-time, 60 part-time

1633 Broadway
New York, NY 10019
Phone: (212) 944-2121
Website

Executives

CHAIRMAN: Michael Batt
CEO: J.D. O'Hara
CFO: Robert Klug

Company facts

* Privately held company.

* Owned by private equity firm Certares.

* Sells directly to consumers plus hosting, franchising, travel management, hotel wholesaling and meetings, incentives, conferencing and exhibitions.

* 56% leisure, 44% corporate.

* Works with 7,000 independent contractors.

* $2.8 billion of sales completed by hosted agents.

* Belongs to Travel Leaders Network and Virtuoso.

* Subsidiaries include Altour (Corporate Travel Services, Travel Leaders Corporate and Your Event Solutions), Global Travel Collection (All Star Travel Group, Andrew Harper, Colletts Travel, In The Know Experiences, Protravel International, R. Crusoe & Son and Tzell Travel Group) and Travel Leaders Group (Barrhead Travel, Bonotel Exclusive Travel, CruCon Cruise Outlet, Cruise Specialists, Nexion Travel Group, Roadtrips, Travel Leaders Network and Travel Leaders Vacation Center).

* Represents more than 100,000 travel advisors.

2022 Developments

* Increased focus on ESG to build a more sustainable, equitable and ethical future.

* Worked closely with various industry organizations to lobby governments to drop Covid-19 testing mandates and fully reopen international travel.

Looking ahead

* Introducing to advisors a broader management structure, additional technology solutions, enhanced business development tools, more support solutions and training programs

* Doubling down on the luxury category and launching Oltre magazine

* Investing in ESG strategy, with employee travel becoming carbon neutral by year's end.